Frequently asked questions
Are these kits actually shipping?
We are currently taking reservations. Kits will ship in limited batches. Join the waitlist and you'll be first in line when your tier is available.
Can I use my own Mac instead?
Kit pricing includes new hardware. If you already have a compatible Mac, select "Not sure" in the form and mention your hardware — we may offer a configuration-only option.
What about Windows or Linux?
These initial kits are Mac-only because HermesAgent runs best on macOS. Linux and Windows options may follow based on demand.
Is the monthly support required?
No. The one-time price includes 30 days of basic support. After that, ongoing support is optional.
Important notes
- These kits are HermesAgent.ca's own offering — not an official Nous Research product.
- LLM API costs (OpenRouter, OpenAI, etc.) are not included — you bring or pay for your own API keys.
- "Use in Canada" runs local models. We configure models but cannot guarantee output quality or regulatory suitability.
- We do not provide legal advice, compliance guarantees, or PIPEDA certification.
- Prices in CAD and subject to change. Hardware pricing reflects retail at time of purchase.